We would like to support if there is any questions/ concerns.

On our website- https://clients.beatcolor.com/, there is an invoice section in the dashboard. This is where you will have access to settle the payment via PayPal. Additionally, on Mondays/ Tuesdays weekly, you will also receive an automatic notification about pending invoices, which need clearing out.

Yes, with a large team of editors, we can even prioritize and support rush delivery if we can. Please just give us a heads-up via email cs@beatcolor.com at your soonest convenience so we can check the possibility and timeline of these special orders.

Our website often functions and allows the uploading process stably. Yet, in case you get any issues, please email cs@beatcolor.com with a screenshot pointing out the error if possible to get instant support. Also, you can always send us Dropbox, Google Drive Link or other alternative methods if it is more convenient for you while waiting for checking the issue.

Our team would definitely want to make improvements for any unexpected result. Therefore, please feel free to make a comment or feedback email to us, we support unlimited revisions until you get satisfied with the outcome.

Yes, we are offering a free trial of 3 images (single/multiple) and 1 virtual dusk. We will send you the test result shortly after. You are also welcome to give any further feedback.

The answer is no. As of now, we are oly receive orders on official system clients.beatcolor.com. Besides the primary function of uploading & downloading projects, you use this dashboard for task management and settling payments via PayPal.

Our company works from 7:00 to 23:00 (GMT+ 7) six days per week. We have a small team to handle clients’ orders on Sunday if there is any rush orders needed to be supported too.

At the moment, USD is the only accepted currency.

Using the best internet package in Vietnam, we assure to have fast and stable internet speed

We always highly recommned uploading directly to our system. Yet you can freely use Dropbox, Google Drive or Wetransfer at your best convenience.

The free trial is there for your benefits, so it is suggested for the best understand between you and BeatColor. Thus, we always highly do some images to test quality before processing the rest of whole job. 

Can't find the answer you are looking for?

We're Here to Help!

© Copyright 2016 – 2021. All rights reserved. www.beatcolor.com